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The Sales section is the hub where we manage the entire process, starting from customer lead, progressing to quote, sales order, dispatch, and finally, invoice. This pivotal part of the system empowers you to manage your CRM by entering opportunities and activities. It allows you to input quotes and monitor their progress through the system using dashboards and reports. From here, you can also enter sales orders and track their status. The process culminates in dispatch and invoicing. This section will delve into each of these areas in detail for a comprehensive understanding.

The below video goes through the sales module. 

Multimedia
nameSales Overview.mp4

The following flowchart describes the main stages of the process, and the most important master data to support it.



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diagramNameCRM and Sales - Process
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Customers

Page Tree
root1. Customers

Opportunities

Page Tree
root4. Opportunities

Quotations

Page Tree
root5. Quotations

Static data

Page Tree
root2. Static data

Pricing

Page Tree
root3. Pricing

Sales orders

Page Tree
root6. Sales orders